State Farm® Insurance Agent Brian Thomson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
LaShaun Edmonson
November 14, 2024
5
out of
5
rating by LaShaun Edmonson
"Great people and nice always helpful and making sure you are satisfied"
We responded:
"Thank you Lashaun for the very kind words& 5 stars! We are honored to serve your auto insurance & renters insurance needs! -Kelly "
Jennifer Fowler
November 1, 2024
5
out of
5
rating by Jennifer Fowler
"Kelly was very efficient at taking care of me quickly and making sure I had everything I needed and answered all my questions. Brian Thompson’s staff is always a pleasure to work with."
We responded:
"Jennifer, thank you for taking out the time to leave us, Brian Thomson State Farm, such a kind review! We are honored to serve your auto insurance, home insurance, & life insurance needs. It's a pleasure to serve you! -Kelly "
Trace Cooper
November 1, 2024
5
out of
5
rating by Trace Cooper
"The friendliest insurance company I have ever experienced. I would hate to ever have to deal with any other insurance company or agent."
We responded:
"Thank you for trusting us, Brian Thomson State Farm, with your auto insurance & home insurance needs. We are honored to serve you all these years! -Kelly "
Destiny
October 31, 2024
5
out of
5
rating by Destiny
"Very helpful and can always count on the whole team to accommodate your insurance needs! Been with them for many years. Brian Thomson the Best 💯"
We responded:
"Destiny, thank you for leaving us, Brian Thomson State Farm, a 5 star review! We are honored to serve your auto insurance needs. We really appreciate YOU! -Kelly"
BG
October 30, 2024
5
out of
5
rating by BG
"Best State farm agent"
We responded:
"Brent, thank you for trusting us, Brian Thomson State Farm, with your auto insurance, home insurance, & boat insurance needs! We are honored to serve you & your family! -Kelly "
Ms. Thang
October 28, 2024
5
out of
5
rating by Ms. Thang
"I absolutely love this Agency! The best State Farm Agency I have ever walked into, such a friendly environment, everyone makes you feel at home and a part of the Thomson's Family. Thanks Team Thomson for helping me and my family😊😊🥰 Love Fran"
We responded:
"Fran, we are honored you trust us with your auto insurance, renters insurance, & life insurance! It is our pleasure to serve YOU & your family. Thank you for the kind words & 5 stars! -Kelly"
Debra “Peaches” Mccall
October 28, 2024
5
out of
5
rating by Debra “Peaches” Mccall
"Great customer service, thank you Kelley at Brian thomson insurance company"
We responded:
"Debra, thank you for trusting us, Brian Thomson State Farm, with your auto insurance needs! We are honored to serve you! The 5 stars & kind words are greatly appreciated. -Kelly "
Vickie Wiley
October 25, 2024
5
out of
5
rating by Vickie Wiley
"Great customer service and knowledgeable staff. Always pleasant experience. Thank you for great service"
We responded:
"Vickie, we are honored you trust us, Brian Thomson State Farm, with your auto insurance and renters insurance. We really appreciate the 5 stars & very kind words! -Kelly "
Mary Jeansonne
October 23, 2024
5
out of
5
rating by Mary Jeansonne
"State Farm saved us a lot of money, Shelley was absolutely amazing, she was extremely knowledgeable and very easy to work with on getting everything switched over for us."
We responded:
"Mary, it was an absolute pleasure speaking with you & helping you with your auto insurance. I look forward to being able to move your home insurance over to State Farm as soon as possible! So glad you are now part of our State Farm Family! I look forward to being your “Good Neighbor” for many years to come! Shelley"
theresa caldwell
October 23, 2024
5
out of
5
rating by theresa caldwell
"Friendly staff. Always nice talking with them"
We responded:
"Theresa, thank you for trusting us, Brian Thomson State Farm, with your auto insurance needs! We greatly appreciate your business! -Kelly "
Philip Anderson
October 11, 2024
5
out of
5
rating by Philip Anderson
"I always have the best of everything when I go in or call the office. Brian only hires the very best employees. They have never let me down once. Shelley and Jennifer are pound for pound and all the way around, bar none, simply the best. I’m a 27 year customer with them, and I plan to stay another 27 years."
We responded:
"Phillip, thank you for taking out the time to leave such a kind 5-star review for our TEAM. We are honored to serve your auto insurance & home insurance needs all these years! We are looking forward to another 27 years of serving you as well! -Jennifer "
Justin Glynn, Jr.
September 30, 2024
5
out of
5
rating by Justin Glynn, Jr.
"Shelley was great!! She was very informative, detailed, and patient. Every time we spoke she had great energy with a very welcoming attitude. Thanks for your diligence."
We responded:
"Thank you Justin for your kind words. We are honored that you trust us with your auto insurance and home insurance needs. I also look forward to being here for you when you are ready to discuss your life insurance needs as well. We appreciate your business and look forward to being your “Good Neighbor” for many years to come! -Shelley "
E Lair
September 16, 2024
5
out of
5
rating by E Lair
"I love Brian Thomson State Farm. They are so friendly. They even make paying my bill a great experience"
We responded:
"Eric, we are honored you trust us with your auto insurance & home insurance needs! Thank you for the 5 star review! -Shelley"
Ellen Rayner
September 16, 2024
5
out of
5
rating by Ellen Rayner
"We have been insurance by Brian Thompson State Farm Insurance Agency for over 10 years and have been more than pleased with the impeccable service that has been provided through this period of time. Kelly Lamartiniere has been sensational and is so organized and knowledgable that I do not have to worry about a thing, for the exception of paying premiums! Kelly takes the time to explain current rates of Homes and Vehicles and in no time she can compare and contrast different prices for a variety of properties and makes maintaining our insurance so much easier. I do not live in Alexandria but would not want to work with any other Insurance company!"
We responded:
"Thank you so much, Ellen for your kind comments & 5 stars! We, Brian Thomson State Farm, appreciate the opportunity to serve your auto insurance & home insurance needs! -Kelly & Jennifer"
Bruce Dupont
September 13, 2024
5
out of
5
rating by Bruce Dupont
"Jennifer was very helpful"
We responded:
"Bruce, thank you for the kind words & 5 stars! We, Brian Thomson State Farm, are honored to serve your auto insurance & home insurance needs. -Jennifer"
Ellen Craig
August 26, 2024
5
out of
5
rating by Ellen Craig
"Received effective assistance from Shelly to obtain multi car discount and other options to counter an increase in premium. This increased over $100 a month resulting from "Drive Safe and Save" action. We could not determine what caused this."
We responded:
"Thank you Stella for the 5 star review & your kind words. We are honored you trust us with your auto insurance and home insurance for so many years. Unfortunately, price increases are something we all deal with, our job here at, Brian Thomson State Farm, is to make sure you are receiving every discount possible. Again, thank you for allowing us to be there for you, we appreciate you and look forward to serving you for many more years in the future! -Shelley"
Mel Belle
August 23, 2024
5
out of
5
rating by Mel Belle
"Fast and efficient!! Kelly helped us today, she was professional and friendly!! Everyone on the team has provided us with excellent customer service; we recommend them for your insurance needs!!"
We responded:
"Melaine, thank you for trusting us, Brian Thomson State Farm, with your auto insurance & renters insurance needs. It was an absolute pleasure to serve you this week! I really appreciate the very kind words & 5 stars! -Kelly "
Dominique Randall
August 22, 2024
5
out of
5
rating by Dominique Randall
"I typically work with Joe (who is absolutely knowledgeable in all aspects of insurance and a true professional), but today I worked with Jennifer as Joe was out of the office this afternoon. Jennifer was so wonderful! She took the time to help me with a complicated issue, understand it completely, and was totally unfazed and had an abundance of patience when I needed clarity and asked dozens of questions. She even offered extra tips and expertise that really helped my situation. In my last 4+ years with this office (and 20+ years with State Farm), this is the norm in my experience with every member of Brian’s Team, and also my experiences directly working with and interacting with Brian. Cannot recommend this Agency enough!!!"
We responded:
"Dominique, thank you for taking out the time to recognize our agency; Brian Thomson State Farm. Serving your auto insurance & home insurance needs, is such a pleasure! Your concerns & issues are important to us. We are always here to provide world class service. -Jennifer"
LaSandra Denagall
August 22, 2024
5
out of
5
rating by LaSandra Denagall
"My experience with State Farm has been real nice the employees are very respectful polite, and they go above beyond their limits to help you and every way! I’ve been with State Farm over 30 yrs, never had a problem with the service!"
We responded:
"LaSandra, we are so thankful you have trusted us all these years for your auto insurance, home insurance, & life insurance needs! It is our honor to serve you & your family! -Jennifer"
Sharenthia Chew
August 14, 2024
5
out of
5
rating by Sharenthia Chew
"I have been with Brian Thompson State Farm for years and they have the best customer service. Kelly Lamartiniere is the best. She is always available when I need her."
We responded:
"Sharenthia, it's an honor to serve your auto insurance & renters insurance needs! Thank you for trusting Brian Thomson State Farm. We greatly appreciate the very kind words & 5 stars! -Kelly "
Roy Coghlan
August 11, 2024
5
out of
5
rating by Roy Coghlan
"Brain Thomson and crew provided fast, courteous and professional service as Always! Jennifer was extremely polite and knowledgeable and got me taken care of quickly. Thanks to the Brian Thomson for a fantastic set of folks and the great service"
We responded:
"Roy, we are honored you took out the time to leave us, Brian Thomson State Farm, such a great review. We strive to deliver great customer service everyday. Thank you for trusting us with your auto insurance & recreational vehicle insurance needs! -Jennifer "
Gretta Madden
August 6, 2024
5
out of
5
rating by Gretta Madden
"Good relationship with clients"
We responded:
"Thank you Gretta for leaving us 5 stars & a great review! We really appreciate YOU! -Kelly"
Jim Smith
August 5, 2024
5
out of
5
rating by Jim Smith
"Brian Thomson State Farm Insurance office is top notch!! They have treated us very well whether it’s car insurance, home insurance, boat insurance and some other insurances, we are grateful to have really great service and advice from this group!! They are what we look for in personal service!!! Jim & Rosemary"
We responded:
"Jim & Rosemary, thank you for trusting us, Brian Thomson State Farm, for your auto insurance, home insurance, boat insurance & all your other insurance needs! We are GRATEFUL we get to serve you both! -Jennifer "
Vivian Easley
August 2, 2024
5
out of
5
rating by Vivian Easley
"Was always there for me when I needed you."
We responded:
"Vivian, thank you for trusting us, Brian Thomson State Farm, with your life insurance & renters insurance needs. We are honored to serve YOU! -Kelly "
Patricia Breland
July 26, 2024
5
out of
5
rating by Patricia Breland
"The employees are so helpful and knowledgeable about my needs. They take the time to understand my concerns and are always able to resolve them. Great place to do business."
We responded:
" Patty, Thank you so very much for the kind words. We appreciate the opportunity to take care of your auto insurance and home insurance needs. -Jennifer "