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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Quinton McMickens

January 9, 2026

5  out of  5
rating by Quinton McMickens
"Staff is always so helpful and friendly!!! Makes you feel like talking to a friend who truly cares and wants what’s best for you!!"
We responded:
"Quinton, thank you so much for your kind words and for trusting us with your auto insurance! It truly means a lot to know our team made you feel cared for and supported—that’s exactly what we strive for. We appreciate you and are always here if you need anything! -Jennifer🚗⭐️ "
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Kayla Gilbert

January 6, 2026

5  out of  5
rating by Kayla Gilbert
"Customer service is a 10 No complaints"
We responded:
"Hi Kayla! Thank you so much for trusting us with your auto and life insurance and for taking the time to leave such a kind review. We’re so happy to hear you had a great experience and found our pricing and service top-notch! If you ever need anything at all, we’re always here to help. We truly appreciate your business! -Kelly⭐️🚗❤️"
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Denise Bush

January 5, 2026

5  out of  5
rating by Denise Bush
"I was referred by a coworker. They're awesome, friendly and very professional with giving me a quote. The thing I like about Stephanie she informed me that the questions she was about to ask me is personal. I thought that was very considerate of her. You go Stephanie 👍👍 👍"
We responded:
"Hi Denise! Thank you so much for your wonderful review and for choosing us for your auto insurance. I’m grateful for your kind feedback and glad I could make the experience easy and comfortable for you. Referrals like yours mean so much to us, and I’m always here if you ever need assistance! — Stephanie "
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Yashica Rogers

January 5, 2026

5  out of  5
rating by Yashica Rogers
"Agent was extremely pleasant and very helpful"
We responded:
"Hi Yashica! Thank you so much for your kind words and for trusting us with your auto insurance. It truly means a lot to know you had a pleasant and helpful experience. We appreciate you and are always here if you need anything at all! 😊 — Kelly "
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Kayla Leonard

January 2, 2026

5  out of  5
rating by Kayla Leonard
"Excellent customer service! Very nice and knowledgeable!"
We responded:
"Kayla, we sincerely appreciate your five-star rating and the generous feedback! Our team is dedicated to delivering top-notch auto insurance coverage, and we're delighted that we've exceeded your expectations! We look forward to continuing to offer you exceptional customer service and outstanding auto insurance protection in the years ahead!"
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Carla Oncay

December 31, 2025

5  out of  5
rating by Carla Oncay
"Jennifer helped me understand how my new policy was going to work. Very helpful!!"
We responded:
"Carla, thank you for the 5-star review! I appreciate the opportunity to help you with your auto insurance and home insurance and make sure you felt confident in your coverage. We’re always here if you need anything! -Jennifer"
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erika howard

December 19, 2025

5  out of  5
rating by erika howard
"Kelly was very professional and courteous!!"
We responded:
"Thank you so much, Erika, for your kind review and for trusting me with your auto insurance and life insurance needs! I truly appreciate your support and am so glad I could provide professional and courteous service. It means so much to me—thank you again for choosing our office! ⭐⭐⭐⭐⭐ -Kelly"
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Amber breland

December 1, 2025

5  out of  5
rating by Amber breland
"Thank you for the service we received. If you ever need them they are there. Friendly and respectful staff and always smiling staff."
We responded:
"Thank you so much Amber for the kind words & the 5 star review. We really appreciate you! Kelly"
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Alicia Ardoin

November 18, 2025

5  out of  5
rating by Alicia Ardoin
"Prompt, knowledgeable, professional and caring as always! Great group of people to work with whatever the need."
We responded:
"Alicia, thank you so much for your thoughtful review! We truly appreciate you trusting our office with your auto insurance and homeowners insurance. It’s always a pleasure to help, and we’re grateful for the opportunity to be here for you whenever you need us. – Jennifer, Brian Thomson State Farm "
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Resa Sergent

November 16, 2025

5  out of  5
rating by Resa Sergent
"Stephanie is very nice and polite with me each time I talk with her. And she is always looking for was to help me save money and make suggestion for things that I may need insurance wise."
We responded:
"Resa, thank you so much for your kind words and for taking the time to leave a review. It’s always a pleasure speaking with you! We truly appreciate you trusting our office with your auto insurance, life insurance, and renters insurance, and I’m grateful for the opportunity to help you find ways to save and make sure you’re well protected. – Stephanie, Brian Thomson State Farm 🌟 "
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garnetta lamb

November 10, 2025

5  out of  5
rating by garnetta lamb
"I would like to thank Mr. Brandon Thompson for being very kind and generous. Assisting me with my home owners insurance. I recommend he gets a raise. Keep up the good work"
We responded:
"Hi Garnetta, thank you for your review! We understand it may have been intended for another State Farm office, but we still appreciate you trusting State Farm with your insurance needs! - The Brian Thomson State Farm TEAM"
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Rebecca White

November 6, 2025

5  out of  5
rating by Rebecca White
"Great service! Thanks"
We responded:
"Rebecca, thank you for the kind words and for trusting Brian Thomson State Farm with your auto insurance! We’re grateful for the opportunity to serve you. If you ever need anything—policy questions, quotes, or claims support—our team is here to help. We appreciate you! -Kelly, Brian Thomson State Farm"
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Rylee Mizell

October 27, 2025

5  out of  5
rating by Rylee Mizell
"The level of service provided by the staff of Brian Thomson State Farm is unsurpassed. Any time we have an issue they immediately take charge in getting things done timely and professionally. We never have to stress about the who, what, or when because they take care of everything. Most recently we had two issues just a week apart and Jennifer was super helpful throughout the process. The staff is knowledgeable and kind, and we never feel that they are not 100% committed to our needs."
We responded:
"Thank you so much for the kind words and for trusting Brian Thomson State Farm with your auto insurance and home insurance. It was my pleasure to help with those recent issues. Our team is committed to timely, professional service every time, and we’re always here whenever you need us. – Jennifer, Brian Thomson State Farm"
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Lane Vance

October 16, 2025

5  out of  5
rating by Lane Vance
"Knowledgeable and easy to work with! Saved money with more coverage! Highly recommend!"
We responded:
"Lane & Cindy, thank you so much for the kind words! We truly appreciate you trusting us with your auto insurance and home insurance. I’m glad we could make things easy and help you get more coverage while saving money. If you need anything at all, I’m just a call or text away—thanks for choosing us! -Stephanie"
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Sherry Karsten

October 14, 2025

5  out of  5
rating by Sherry Karsten
"I absolutely love doing business with Brian Thompson State Farm office. The staff are so friendly and personable! Special shout out to Shelley! She is quick to respond and a pleasure to deal with!"
We responded:
"Sherry, thank you so much for your kind words and for trusting us with your insurance needs! We truly appreciate the opportunity to serve you—whether it’s helping with your auto insurance, keeping your home protected with renters insurance, or planning ahead with life insurance. It’s always a joy working with you, and I’m so glad I could be of help! —Shelley"
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Moinka Raymond

September 25, 2025

5  out of  5
rating by Moinka Raymond
"Great customer service! I enjoy having insurance with their office!"
We responded:
"We enjoy having you as well! Thank you for your business! Kelly"
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Mindy LeMoine

September 22, 2025

5  out of  5
rating by Mindy LeMoine
"I recently moved from out of state and needed to get my polices updated. Stephanie was amazing. She made the process painless and efficient. Everything was accomplished on one phone call. She had my auto pay shut off with my previous agent on my behalf and followed up right away to confirm completion. Most importantly, she was friendly, easy to talk to, and eager to help. She provided the information I needed to make the right decisions and displayed genuine interest and concern. Thank you, Stephanie, for a stellar interaction!"
We responded:
"Thank you, Mindy, for taking the time to share your experience! I am truly delighted to hear that Stephanie played such a significant role in making your transition smooth and efficient. It is wonderful to know that she was able to assist you with everything you needed in just one call, providing the support you required during this time. If you have any more questions or if you need further assistance, please feel free to reach out at any time! Your satisfaction is important, and I am here to help."
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Sierra L

September 22, 2025

5  out of  5
rating by Sierra L
"Our insurance agent, Stephanie has always been amazing to work with. She really helped us save and broke down any questions that we had. She also let us know about all of the wonderful services that are provided that one may not know about. All of the employees were very kind and personable in office. There was not a single person in the office that did not greet us, or find a way to make us feel warm and welcome. Mrs. Tracey is also very kind, quick, and efficient."
We responded:
"Hi there! This is Stephanie from Brian Thomson State Farm — thank you so much for your kind words! It truly means a lot to hear that your experience with us, especially with your auto insurance, was helpful and informative. I’m so glad I could assist in finding you savings and answering all your questions. Our entire team, including the amazing Mrs. Tracey, is always here to make sure you feel welcomed and well taken care of. If you ever need anything else — whether it's auto insurance or exploring more of our services — don’t hesitate to reach out! 😊"
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Anne Mizell

September 19, 2025

5  out of  5
rating by Anne Mizell
"Wonderful customer service and attention to details! I received a great quote with even more coverage for the same price I was paying before! I got both homeowners and car insurance! Highly recommend ⭐️ ⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much, Anne, for your wonderful 5-star review! We’re so glad we could help you get both homeowners insurance and auto insurance with even more coverage for the same price you were paying before. It’s always our goal to provide great service and value, and we truly appreciate your trust in us. We’re here anytime you need us! – Morgan, Brian Thomson State Farm "
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Brian HB Allen Jr

September 13, 2025

5  out of  5
rating by Brian HB Allen Jr
"Had a surprisingly refreshing experience with Brandon. I typically dread having to have any dialogue with insurance professionals, but he was very personable and made everything seamless. I’m sure he single handedly changed my perspective on how i once felt about engaging with insurance professionals as a whole."
We responded:
"Hi Brandon, thank you for your review! We understand it may have been intended for another State Farm office, but we still appreciate you trusting State Farm with your insurance needs! - The Brian Thomson State Farm TEAM "
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Iris Moreau

September 9, 2025

5  out of  5
rating by Iris Moreau
"Very friendly and knowledgeable!! Watching out for their clients. Very appreciated!!"
We responded:
"Thank you so much, Iris! I’m so glad I could help you with your auto insurance and home insurance. It’s always my goal to look out for my customers and make sure you feel supported. I truly appreciate your kind words! —Shelley, Brian Thomson State Farm "
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Heather Blair

September 8, 2025

5  out of  5
rating by Heather Blair
"This was my third time using this agent's office. They have always had excellent service and willing to help, even though I use another agent with State Farm. Thank you"
We responded:
"Hi Heather, thank you for your kind words! We’re glad we could help and always happy to assist when needed, while respecting your relationship with your agent. -The Brian Thomson State Farm TEAM"
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Teresa

September 5, 2025

5  out of  5
rating by Teresa
"What a wonderful group at Brian Thompsons STATE FARM facility! All of the people that I have had communication with has been a POSITIVE and Understanding group to work with. Thank You Brian Thompson and all of your staff!"
We responded:
"Hi Teresa, thank you so much for your wonderful review! We truly appreciate you trusting us with your auto insurance, renters insurance, and personal liability umbrella policy. It’s always a pleasure working with you, and I’m so glad to hear our team has made each interaction positive. We look forward to continuing to serve you! – Shelley, Brian Thomson State Farm"
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Alec Harris

September 3, 2025

5  out of  5
rating by Alec Harris
"Had the best experience with Brandon He stayed down with me and got me where I needed to be on the best policy I could get"
We responded:
"Hi Alec, thank you for letting us know and updating your review with the correct office. We’re glad the right team is getting the credit they deserve! Thank you for trusting in State Farm for your insurance needs! -The Brian Thomson State Farm TEAM"
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Adam Guillory

August 29, 2025

5  out of  5
rating by Adam Guillory
"Miss Stephanie was a dam good insurance provider for me she is smart at what she does.Would recommend her too anyone, need more people like her at a insurance place. I give her 5 star , thank yah for insuring me.Ps. give her a raise...."
We responded:
"Adam, thank you so much for your kind words and 5-star review! I truly appreciate your trust in me to handle your auto insurance needs. It means a lot to know I could make the process smooth and helpful for you. We’re always here if you need anything in the future! – Stephanie, Brian Thomson State Farm "