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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian HB Allen Jr

September 13, 2025

5  out of  5
rating by Brian HB Allen Jr
"Had a surprisingly refreshing experience with Brandon. I typically dread having to have any dialogue with insurance professionals, but he was very personable and made everything seamless. I’m sure he single handedly changed my perspective on how i once felt about engaging with insurance professionals as a whole."
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Iris Moreau

September 9, 2025

5  out of  5
rating by Iris Moreau
"Very friendly and knowledgeable!! Watching out for their clients. Very appreciated!!"
We responded:
"Thank you so much, Iris! I’m so glad I could help you with your auto insurance and home insurance. It’s always my goal to look out for my customers and make sure you feel supported. I truly appreciate your kind words! —Shelley, Brian Thomson State Farm "
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Heather Blair

September 8, 2025

5  out of  5
rating by Heather Blair
"This was my third time using this agent's office. They have always had excellent service and willing to help, even though I use another agent with State Farm. Thank you"
We responded:
"Hi Heather, thank you for your kind words! We’re glad we could help and always happy to assist when needed, while respecting your relationship with your agent. -The Brian Thomson State Farm TEAM"
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Teresa

September 5, 2025

5  out of  5
rating by Teresa
"What a wonderful group at Brian Thompsons STATE FARM facility! All of the people that I have had communication with has been a POSITIVE and Understanding group to work with. Thank You Brian Thompson and all of your staff!"
We responded:
"Hi Teresa, thank you so much for your wonderful review! We truly appreciate you trusting us with your auto insurance, renters insurance, and personal liability umbrella policy. It’s always a pleasure working with you, and I’m so glad to hear our team has made each interaction positive. We look forward to continuing to serve you! – Shelley, Brian Thomson State Farm"
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Alec Harris

September 3, 2025

5  out of  5
rating by Alec Harris
"Had the best experience with Brandon He stayed down with me and got me where I needed to be on the best policy I could get"
We responded:
"Hi Alec, thank you for letting us know and updating your review with the correct office. We’re glad the right team is getting the credit they deserve! Thank you for trusting in State Farm for your insurance needs! -The Brian Thomson State Farm TEAM"
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Adam Guillory

August 29, 2025

5  out of  5
rating by Adam Guillory
"Miss Stephanie was a dam good insurance provider for me she is smart at what she does.Would recommend her too anyone, need more people like her at a insurance place. I give her 5 star , thank yah for insuring me.Ps. give her a raise...."
We responded:
"Adam, thank you so much for your kind words and 5-star review! I truly appreciate your trust in me to handle your auto insurance needs. It means a lot to know I could make the process smooth and helpful for you. We’re always here if you need anything in the future! – Stephanie, Brian Thomson State Farm "
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Connor Ford

August 28, 2025

5  out of  5
rating by Connor Ford
"Great people to speak to and definitely work with! Had the pleasure of working with them in passing, and they were very professional and thoughtful!"
We responded:
"Thank you for your kind words! We’re so glad you had a positive experience with our team. Providing professional and thoughtful service is always our goal, and we truly appreciate you taking the time to share your feedback. – The Brian Thomson State Farm TEAM "
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Tader Bond

August 16, 2025

5  out of  5
rating by Tader Bond
"Morgan @ Brian Thomson State Farm Insurance has been absolutely phenomenal! She has been just a call or text away from answering any questions or concerns I have had. And goes out of her way to find the best Insurance rates possible to help me save money. She made what would usually be a stressful situation, very easy and calm. She's very understanding with any situation handed to her. I appreciate her hard work for myself and my family!"
We responded:
"Kayla, thank you so much for your kind words! It truly means a lot to know that I’ve been able to make things easier for you and your family. I am honored to serve your auto insurance needs. My goal is always to provide support, peace of mind, and the best options possible, so I’m so glad to hear that came through. I really appreciate you taking the time to share your experience, and I’m always just a call or text away whenever you need anything! -Morgan "
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Saniya McCoy

August 1, 2025

5  out of  5
rating by Saniya McCoy
"My experience was great, love Miss.Morgan at brian Thomson!!"
We responded:
"Hi Saniya! 😊 Thank you so much for the kind words — it truly made my day! I’m so glad I could help make your auto insurance purchase experience at Brian Thomson State Farm a great one. If you ever need anything or have more questions, don’t hesitate to reach out. We’re always here for you! – Morgan 🌟 "
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Alyssa R

July 25, 2025

5  out of  5
rating by Alyssa R
"Jennifer was great with assisting me and a mutual client! Super friendly and helpful!"
We responded:
"Thank you so much, Alyssa! It was a pleasure working with you and helping our mutual customer. I’m so glad I could assist—don’t hesitate to reach out anytime! 😊 — Jennifer, Brian Thomson State Farm "
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Stefanie Strahan

July 18, 2025

5  out of  5
rating by Stefanie Strahan
"Wonderful customer service and always there when I need them💚"
We responded:
"Thank you for the review Stefanie! We feel honored to serve you!"
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Tiffany G.

July 16, 2025

5  out of  5
rating by Tiffany G.
"Morgan is the best :)"
We responded:
"Thank you so much, Tiffany! 😊 It was truly a pleasure helping you with your auto insurance. I’m so glad you had a great experience—your kind words mean the world to me! If you ever need anything or have any questions down the road, I’m always here to help. Welcome to the Brian Thomson State Farm family! 🚗⭐️ —Morgan "
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Maddie Foltz

July 10, 2025

5  out of  5
rating by Maddie Foltz
"I have my auto insurance through Brian Thomson State Farm, and I’ve had a great experience! The team is friendly, knowledgeable, and always provides excellent service. They’ve been helpful every step of the way and made everything easy to understand. Highly recommend! 🚗⭐️"
We responded:
"Thank you so much for the kind words & for trusting us with your auto insurance, Maddie! 😊 We’re thrilled to hear you’ve had such a great experience with our team. Providing excellent service and making insurance easy to understand is exactly what we strive for every day. We truly appreciate your trust and recommendation—it means a lot! -Kelly 🚗💼"
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Henry Brady

July 8, 2025

5  out of  5
rating by Henry Brady
"I have used State Farm for many years and I have never once had a bad experience. And my family and I made a last minute decision and Bridget went above and beyond to guarantee we was satisfied customers."
We responded:
"Thank you Bertha & Henry for taking out the time to leave such an amazing review & 5 stars! We are happy to handle your auto insurance needs. Bertha, I gained a wonderful customer & even better, a friend! -Bridget"
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Rosa Free

July 8, 2025

5  out of  5
rating by Rosa Free
"Bridget was wonderful and I couldn't have asked for a better specialist to explain all the details we went over."
We responded:
"Rosa, thank you so much for the kind words & 5 stars! We are honored to serve your auto insurance & renters insurance needs. -Bridget"
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Brianna White

July 5, 2025

5  out of  5
rating by Brianna White
"Meshana was very professional & kind. She help me understand the importance of being covered and gave me and my spouse a great quote! Thank you"
We responded:
"Hi Brianna, thank you for letting us know and updating your review with the correct office. We’re glad the right team is getting the credit they deserve! Thank you for trusting in State Farm for your insurance needs! -The Brian Thomson State Farm TEAM"
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Glenda Bordelon

June 26, 2025

4  out of  5
rating by Glenda Bordelon
"Had a recent problem with the billing on our account and Morgan got everything thing corrected for us and followed up with me several times . We have been with the same agent for over 50 years, starting out with Brian’s Father and we are always treated well. Thank you so much Morgan for that extra step."
We responded:
"Hi Glenda, Thank you so much for your kind words! I’m so glad we were able to get everything sorted out for you. It truly means a lot that you’ve trusted our office for over 50 years for your auto insurance, home insurance, & boat insurance needs. It’s families like yours that make what we do so meaningful. It was a pleasure helping you, and I’m always here if you need anything. Thank you again for your loyalty and encouragement—it doesn’t go unnoticed! Warmly, Morgan Brian Thomson State Farm "
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luckywcowboy Rollins

June 11, 2025

5  out of  5
rating by luckywcowboy Rollins
"So super helpful! Walked me through all of the process of new policies with no hassle at all !"
We responded:
"Thank you so much, Misty! We’re so glad to hear that the process to purchase auto insurance & home insurance was easy and hassle-free for you. Helping our customers feel confident and taken care of is what we’re all about here at Brian Thomson State Farm. We’re always just a call or message away if you ever need anything! -Stephanie & Julie"
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Ronnie Mason

June 5, 2025

5  out of  5
rating by Ronnie Mason
"I been a customer of Brian Thomson for 20+ years. The staff is very warm and caring whenever you call. They really made you feel important and like you part of the family."
We responded:
"Thank you Ronnie for letting us serve you for all of these years. It is always a pleasure speaking with you and we look forward to many many more! You are definitely part of our State Farm Family! :) Shelley"
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Mary

June 4, 2025

5  out of  5
rating by Mary
"Staff is knowledgeable and extremely helpful. I always feel like more than just a policy holder to them! ❤️"
We responded:
"Mary, thank you so much for your kind words! We truly appreciate your trust in our team. At Brian Thomson State Farm, we strive to provide personalized service and make every client feel valued—not just as a policyholder, but as part of our extended family. We’re grateful for the opportunity to support you and are always here when you need us! Thank you again for allowing us to serve your auto insurance, home insurance, and life insurance needs! -Shelby & Julie"
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camry heath

June 2, 2025

5  out of  5
rating by camry heath
"Brian Thomson and his staff at State Farm have always been extremely helpful! They have been helping me since June 2020 from renter’s insurance, auto insurance, and whole life insurance. They explain everything in a clear and understanding way, help you have all the information to pick the best policy, and provide amazing costumer services. I am so appreciative of everyone at Brain Thomson’s office. I know every time I call not only are my needs met, but they will provide the kindest service."
We responded:
"Thank you so much Camry for the kind comments! We are so thankful that you give us the opportunity to serve you!!!"
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Martha Wright

June 1, 2025

5  out of  5
rating by Martha Wright
"Great, Stefanie was such a big help to me. She was patient and eager to help me solve my problem. I have never had someone take the time understanding and working with me throughout our time on the phone."
We responded:
"Martha, thank you so much for your kind words! We're thrilled to hear that you felt you were provided with such a supportive and patient experience. We truly care about helping others! If you ever need anything else, we’re always here to help! We are honored you trust us, Brian Thomson State Farm, with your auto insurance needs. -Stephanie"
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Jim Deal

May 30, 2025

5  out of  5
rating by Jim Deal
"I would like to give miss Morgan at Brian Thompson State Farm insurance in Alexandria for the outstanding professional helpful service she gave to me. Every issue she solved for me she did so with a personal agenda. She is very nice and courteous enough to get to know you as a person and a client Thank you very much Miss Morgan"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you felt you were provided with outstanding and personalized service. I truly take pride in getting to know each client and making sure every issue is resolved with care and professionalism. If there’s ever anything more, we can assist you with, please don’t hesitate to reach out. We sincerely appreciate you trusting us with your auto insurance & home insurance needs. Warm regards, Morgan"
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Sharon Lee

May 29, 2025

5  out of  5
rating by Sharon Lee
"Ms. Kelly has a friendly personality and she was very attentive to what I wanted. She answered all of my questions and concerns about my car insurance. I would recommend anyone who is looking to change insurance to contact Kelly or any member of their team at this State Farm agency."
We responded:
"Sharon, thank you so much for your wonderful review! We're so glad to hear you received the attentive service you deserve. It’s great to know you felt all your questions were answered. We truly appreciate your recommendation and look forward to being here for you—and anyone you send our way—any time you need us! We are honored to serve your auto insurance needs! -Kelly "
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Mario Desilva

May 29, 2025

5  out of  5
rating by Mario Desilva
"The people there are cheerful and very nice! You’ll feel they can genuinely help you out the moment you step in the office."
We responded:
"Mario, thank you so much for your kind words! We're thrilled to hear that you felt welcomed and supported from the moment you walked in. Our team here truly cares about helping each person who comes through our doors, and it means a lot to know that came through in your experience. We appreciate you taking the time to share this! We are honored to serve your auto insurance & home insurance needs. -Shelley "