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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Margarita Jones

April 17, 2024

5  out of  5 rating by Margarita Jones
"The sweet voice of Ms. Jennifer is always inviting and pleasant to hear. Ms. Jennifer makes sure she takes care of all your questions, needs or all the above. Thank you! State Farms ROCKSTAR 🙂🙂"
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miranda saunders

April 5, 2024

5  out of  5 rating by miranda saunders
"The agents at this office are the most top notch of all insurance agents/companies I’ve ever dealt with. This team truly shows that they care and go above and beyond to do their absolute best to help in any and every situation! I lived in Louisiana and moved to Texas and kept them because of how great they are! Don’t go anywhere else!!! I would give 500 stars if I could! My sincerest gratitude and appreciation goes to Jennifer who recently went out of her way to help me through a tough situation! The time, patience, compassion and kindness that she showed me are unmatched. She’s a Godsend! This agency and its team members are INCOMPARABLE to all others."
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Christina Roberts

April 4, 2024

5  out of  5 rating by Christina Roberts
"Brian Thompson’s State Farm is the best. They are always willing to answer questions and make sure claims are handled quickly. I would highly recommend this agency."
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Chad Ward

April 4, 2024

5  out of  5 rating by Chad Ward
"Thank you Shelley for always being the best agent! Brian Thompson State Farm is always there when you need them."
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Brittney Burnett

March 26, 2024

5  out of  5 rating by Brittney Burnett
"I appreciate the amazing customer service I receive from Kelly anytime I need assistance or just have question's! I sincerely couldn’t ask for better! They Always goes above and beyond for our family!"
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Bailey Magee

March 22, 2024

5  out of  5 rating by Bailey Magee
"Brian Thomson State Farm is truly the BEST of the BEST when it comes to insurance. I just joined their team March 1st and I am already so thankful to be a part of this amazing family. There truly is no one better to trust your most valuable assets with! Whether it's your home, auto, or even your life we've got you covered!"
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krizzle hernandez

March 21, 2024

5  out of  5 rating by krizzle hernandez
"Had to end our renter’s policy with them because we moved to a house but so far the best and most reliable company and a great customer service! I have never had bad experience with them and as usual kelly has been a great help! So fast and complicated procedure!."
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elayna collins

March 19, 2024

5  out of  5 rating by elayna collins
"Jennifer was very helpful and informative."
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Shanon Collins

March 19, 2024

5  out of  5 rating by Shanon Collins
"Honest people who help you get the policy that you need and not just what they want you to pay."
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Lisa Fletcher.

March 13, 2024

5  out of  5 rating by Lisa Fletcher.
"So.. I had been debating on a few changes to my policy… I called and quickly got the answer I needed… Ms Shelley answered all my questions and even made suggestions that I would have never considered myself… she was also thorough in explaining the pros and cons… not many would take the time to help a person understand just what is beneficial.. and again I will say this agency is hands down the best!!!!"
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Chantelle Barr

March 8, 2024

5  out of  5 rating by Chantelle Barr
"I’m well pleased with the service I’ve received from Brian Thomson -State Farm Insurance. Staff is always polite and helpful. Never had one complaint. I would like to personally mention Kelly. She’s very professional and has sweet demeanor, she always insures my questions are answered and I’m satisfied as a customer. Thanks for a job well done! @ Jennifer"
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Christina Shamblin

March 8, 2024

5  out of  5 rating by Christina Shamblin
"I’m so grateful for all of your hard work on resolving my issue Ms Jennifer. . I’m amazed by how you maintain your performance while taking on even more work during our call. You’re a superstar! It definitely hasn’t gone unnoticed! You and Ms Bridget stick-to-it·ive·ness has saved the day. I appreciate your time and efforts."
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Jessica Parrie

February 28, 2024

5  out of  5 rating by Jessica Parrie
"Very helpful, the customer service is impeccable! There is no other insurance agency doing the most for their customers quite like Brian Thompson's State Farm."
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Donna Rollins

February 26, 2024

5  out of  5 rating by Donna Rollins
"We absolutely love this insurance agency! We have been with them almost forty years and have never had a bad experience with them. They always treat us like family and seek to help us get the best prices available for our coverage. When we have had to use our coverage they are more than willing to help us with the details of a claim and making sure we are satisfied with our experience. Thank you for a job well done I wish all places of business made us feel as special as they do."
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britney Johnson

February 23, 2024

5  out of  5 rating by britney Johnson
"Mr.Joseph was supper nice , very easy going, and responded quickly with all the answers I had! I definitely recommend!!! :)"
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Kathryn Brownlee

February 23, 2024

5  out of  5 rating by Kathryn Brownlee
"I’ve had insurance with Mr Thompson 35 plus years and if I’ve never had any worries. They always, always have had my back. No matter what’s happened. I highly recommend them. I’d give them a 100 stars. They are the best and always give the upmost in customer service."
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Chris Sodawater Reevez

February 15, 2024

5  out of  5 rating by Chris Sodawater Reevez
"Absolutely the best they are like family ..they really care about what is best for you ..I've called numerous times to get things figured out ..I work outta town and handling business on the road is very difficult but these guys go above and beyond and they care .....they care!!!!! ..enough said..."
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Kayla Leonard

February 12, 2024

5  out of  5 rating by Kayla Leonard
"Excellent customer service! Very nice and knowledgeable!"
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Elizabeth Huffman

February 9, 2024

5  out of  5 rating by Elizabeth Huffman
"I had a most positive experience with State Farm Insurance. Ms. Bridget took care of me and was very prompt, thorough and friendly. She made me feel at ease and ensured that my case was carefully considered and appropriately handled."
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Abigail Rai

February 8, 2024

5  out of  5 rating by Abigail Rai
"Joseph at Brian Thomson State Farm Insurance was so wonderful! They called and emailed me updates about my insurance and stayed on the phone with me while I signed paperwork to answer any questions I had. Overall great experience with them!"
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Deirdre Hall

February 8, 2024

5  out of  5 rating by Deirdre Hall
"Joe is the ideal agent, but not only him but all of front office staff greeted us & made us feel like family. Joe researched until he found us a great policy! I would highly recommend Brian Thomson State Farm Insurance to my friends & family. Keep up the grrrrreat work State Farm!!"
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Nicole Dauzat

February 1, 2024

5  out of  5 rating by Nicole Dauzat
"Tracey and Kelly have been so helpful with all of my insurance needs and questions! They are very prompt in getting back to you and very knowledgeable about their field. I would definitely recommend them. I haven't come across anyone disappointed with their service yet!"
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Renee Bryant

January 31, 2024

5  out of  5 rating by Renee Bryant
"Very friendly and informative. Took time to look for discounts, add services and explain in detail things needed."
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Beth Carley

January 26, 2024

5  out of  5 rating by Beth Carley
"Kelly was very patient and she is very knowledgeable about the State Farm policies. I had spoken to her last year. She left a great impression then as well."
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Heath Nelson

January 22, 2024

5  out of  5 rating by Heath Nelson
"It's always great to speak with them they are very very nice and professional."