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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandra Cleveland

Sandra Cleveland

February 5, 2025

5  out of  5
rating by Sandra Cleveland
"Kelly completely and quickly solved a problem that I could not solve on my own. Kelly is friendly, reassuring and knowledgeable. Working with Kelly was a very positive experience and she gave me peace of mind even before the problem was solved. Thanks so much Kelly and thanks to your agency."
We responded:
"Sandra, thank you for taking out the time to leave such a kind review. Here at, Brian Thomson State Farm, we strive to deliver world class customer service. You make it very easy for us to do so! -Kelly "
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Jeff A

January 30, 2025

5  out of  5
rating by Jeff A
"This is truly a team that delivers excellent service--Ask for Stephanie!"
We responded:
"Jeff, we are honored you trust us, Brian Thomson State Farm, with your auto insurance and home insurance needs! Thank you for taking out the time to leave us 5 stars & such a kind review! -Stephanie"
Profile photo of Deirdre Hall

Deirdre Hall

January 29, 2025

5  out of  5
rating by Deirdre Hall
"Kelly was very courteous this morning when I called. I was sorry to hear that Joseph was no longer there but all of the staff is very helpful & professional. I would highly recommend Brian Thomson State Farm Insurance to my friends & family. Keep up the grrrrreat work State Farm!!"
We responded:
"Deirdre, thank you for the very kind words & 5 stars! It was a pleasure speaking with you today. We are honored to serve your auto insurance & home insurance needs! -Kelly"
Profile photo of Shanon Collins

Shanon Collins

January 29, 2025

5  out of  5
rating by Shanon Collins
"Always treated right by Brian and his team. Look forward to seeing them in the new location soon!"
We responded:
"Shanon, thank you for trusting us, Brian Thomson State Farm, with your auto insurance & home insurance needs! We are honored to serve YOU! -Kelly "
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Vincent Brocato

January 28, 2025

5  out of  5
rating by Vincent Brocato
"Very pleasurable and enjoyed the visit. Everything I needed done got done In a short amount of time."
We responded:
"Vince, we are so thankful for the 5-star review! We are honored to serve your auto insurance & home insurance needs! -Kelly "
Profile photo of Abigayle Gross

Abigayle Gross

January 28, 2025

5  out of  5
rating by Abigayle Gross
"The office is always so quick to answer my call and so kind to help me every time!!! Yall have the best agents there!!!"
We responded:
"Abigayle, thank you for taking out the time to leave us, Brian Thomson State Farm, a 5-star review! We are honored you trust us with your auto insurance needs. We are always here to be helpful! -Kelly "
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Delloyd Brunson

January 28, 2025

5  out of  5
rating by Delloyd Brunson
"Been with Brian and all the employees since 11th grade. around 44 years and always have got great service whether I liked it or not / they do work to keep your insurance rates down with the coverage you need. Thank You ladies and Brian"
We responded:
"Delloyd, we can’t express enough how much we appreciate your loyal business all these years. We are honored to serve your auto insurance, home insurance, & boat insurance needs. We look forward to serving you & your family in the future as well. Our TEAM is always here to provide affordable, friendly service! -Brian & TEAM"
Profile photo of Barbara Jewell

Barbara Jewell

January 28, 2025

5  out of  5
rating by Barbara Jewell
"Called today to take care of some business for a friend. I talked to Kelly, she was very helpful, and very respectful. Very good customer service."
We responded:
"Barbara, thank you for the 5 stars & kind words! It was an absolute pleasure speaking with you today! -Kelly "
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Kimberly Alexander

January 27, 2025

5  out of  5
rating by Kimberly Alexander
"I always have good this to say about this company cause they are always there to help me with anything that I need…."
We responded:
"Kim, we are proud to hear that you can trust us, Brian Thomson State Farm! We are always here to be helpful. Thank you for allowing us to serve your auto insurance needs! -Stephanie"
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Mary Farmer

January 24, 2025

5  out of  5
rating by Mary Farmer
"Always knowledgeable and helpful!"
We responded:
"Mary, we are honored you trust us, Brian Thomson State Farm, with your auto insurance needs. Thank you for letting us serve you! -Jennifer"
Profile photo of Leslie Anders

Leslie Anders

January 14, 2025

5  out of  5
rating by Leslie Anders
"Kelly is awesome, super helpful and gets things done QUICK!!!"
We responded:
"Leslie, thank you for the 5 stars & kind words! It's always a pleasure to speak with you! We are honored you trust us, Brian Thomson State Farm, with your auto insurance needs. -Kelly "
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Kim Hill

January 8, 2025

5  out of  5
rating by Kim Hill
"Great group of people!! Kelly and everyone else! I've called twice in the last 3 months, needing something ASAP, and within a couple of hours it was ready! Thank yall so much!"
We responded:
"Kim, we are always here to be helpful! Thank you for trusting us, Brian Thomson State Farm, with your auto insurance & renters insurance needs. It's our pleasure to serve YOU! -Kelly "
Profile photo of Charles Allen

Charles Allen

January 2, 2025

5  out of  5
rating by Charles Allen
"I been with state farm for while now great customer service brain great man to work with I like to give a shout out to miss Kelly she is awesome woman great help to"
We responded:
"Charles, thank you for trusting us, Brian Thomson State Farm, for all these years! We are honored to serve your auto insurance needs. We appreciate your business & the 5-star review! -Kelly "
Profile photo of June Anderson

June Anderson

January 1, 2025

5  out of  5
rating by June Anderson
"Ms Stephanie seems to be very knowledgeable with her position and is extremely caring and kind. She has helped us through our decisions and has offered the best offers available. I would definitely recommend her service to anyone needing help in any of their Ins needs. Thank you Ms. Stephanie."
We responded:
"June, thank you so much for trusting us, Brian Thomson State Farm, with your auto insurance & life insurance needs. We are honored to serve YOU! -Stephanie"
Profile photo of Fran Greene

Fran Greene

December 30, 2024

5  out of  5
rating by Fran Greene
"Lady was very polite and informative. I like doing business with Brian Thompson State Farm."
We responded:
"Fran, thank you for the kind words & 5-stars! We are honored to serve your auto insurance needs! -Kelly "
Profile photo of Christina Cormier

Christina Cormier

December 30, 2024

5  out of  5
rating by Christina Cormier
"I have never had such fast, friendly and determined services. Thanks for being different!"
We responded:
"Christina, thank you for taking out the time to leave us a 5-star review! We are honored to serve your auto insurance needs! -Kelly "
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Michelle Johnson

December 27, 2024

5  out of  5
rating by Michelle Johnson
"I love my State Farm agent & his team! They make me feel like family!"
We responded:
"You are family to us Michelle. We really appreciate you! Kelly"
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Craig

December 26, 2024

5  out of  5
rating by Craig
"They are always very helpful and so nice. No complaints here. If A1 customer service is what you want, this is the place."
We responded:
"Craig, thank you for taking out the time to leave us, Brian Thomson State Farm, a 5-star review! We are honored to serve your auto insurance needs. Thank you for trusting our TEAM! -Kelly "
Profile photo of Robert D. Wilson Jr.

Robert D. Wilson Jr.

December 23, 2024

5  out of  5
rating by Robert D. Wilson Jr.
"Best insurance agency we have ever had!!!"
We responded:
"Robert, thank you for trusting us, Brian Thomson State Farm, with your auto insurance & renters insurance needs. We appreciate the 5 stars & kind words! it's an honor to serve YOU! -Kelly "
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Joseph Reine

December 23, 2024

5  out of  5
rating by Joseph Reine
"I just wanted to take the time to recognize and thank Stephanie for all her help and work she has put in for us. When we were low, you brought us up. When we needed you, you were there. You’ve been such an amazing help. Thank you guys so much for caring and showing us the love we all should get and give. We appreciate everything Stephanie and the rest of you guys have done for us. Thank you so much again, God Bless You guys and Thank you so much. Merry Christmas! Happy Holidays!"
We responded:
"Ethan, thank you for trusting us with your auto insurance needs. We are so happy we were able to be helpful. We greatly appreciate the very kind words & 5 stars! -Stephanie"
Profile photo of Megan Guillory

Megan Guillory

December 22, 2024

5  out of  5
rating by Megan Guillory
"Cannot recommend Mr. Brian and his team enough! After getting into an auto accident back in September, Mr. Brian and his team were with me every step of the way! They answered every single question that I had asked and if they couldn’t answer it, they got back with me promptly. Every time I called, the ladies in the office were so very nice and patient. They greeted me by name every time I called. I highly recommend them for your insurance needs."
We responded:
"Megan, my TEAM & I are delighted to serve your auto insurance needs. I’m glad we were able to assist you in the auto claim process. I will always do everything I can to be helpful. Thank you for trusting us! -Brian & TEAM"
Profile photo of Patricia Gurganious Dubroc

Patricia Gurganious Dubroc

December 20, 2024

5  out of  5
rating by Patricia Gurganious Dubroc
"I have been with this office for approximately 40 years. Brian and his staff are always very helpful. Anytime I call or go to the office, everyone is always so friendly. I’ve known Tracey and Shelly for all these years and I think of them as family. Kelly, Julie and all the others are so kind. You can’t go wrong with this State Farm. I’ve also never had a problem with a claim."
We responded:
"Patricia, we are so thankful to serve your auto insurance & home insurance needs all these years! It is always a delight to speak to you. We all think of you as family as well! -Tracey, Shelley, Kelly, Julie, & the rest of the TEAM"
Profile photo of Susan Brook

Susan Brook

December 19, 2024

5  out of  5
rating by Susan Brook
"Very grateful to have Stephanie Ebey, Marketing Service Assistant with Brian Thomson State Farm managing both my home and auto insurance! I would highly recommend this State Farm agency to friends and family! Thank you for a job well done."
We responded:
"Susan, thank you so very much for the sweet words & 5 stars! We are honored to serve your home insurance & auto insurance needs. We are your "Good Neighbor" & we are always here to be helpful! -Stephanie "
Profile photo of Kylie Chatelain

Kylie Chatelain

December 19, 2024

5  out of  5
rating by Kylie Chatelain
"Provides great service!"
We responded:
"Kylie, thank you so much for the 5 stars & kind words! We are honored to serve your auto insurance & home insurance needs. We appreciate YOU! -Brian & TEAM"
Profile photo of Peaches Chatelain

Peaches Chatelain

December 19, 2024

5  out of  5
rating by Peaches Chatelain
"My husband and I have been customers of Brian, Tracey, and Shelley for over 30 years at this State Farm office. The entire staff are always knowledgeable and extremely friendly. They go out of their way to help in any way they can. Thanks for being there for me and my family."
We responded:
"Peaches, we are so thankful to serve you & Jerome. We appreciate your trust in handling your auto insurance, home insurance, rental dwelling insurance, and life insurance all these years! We are honored that you allow us to be your “Good Neighbor” and look forward to many more years of serving you. Thank you for being part of our State Farm Family - Brian, Tracey, Shelley, & the rest of the TEAM"